Episode 2: The Challenge with AI Voice Agents

Name: Episode%202:%20The%20Challenge%20with%20AI%20Voice%20Agents
Uploaded: 2025-04-30T12:34:00.855Z

Posted Apr 30, 2025 | Views 11

# #prosus

Floris Fok

Machine Learning Engineer @ Prosus

Floris Fok is a Machine Learning Engineer at Prosus Group, specializing in Generative AI. He helped develop Europe's second foundational model, Climate GPT, and has over 4 years of NLP experience spanning technologies from BERT to DeepSeek. Floris played a role in the development of Toqan and has been utilizing it since its early days.

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Paul van der Boor

VP AI & Strategy @ Prosus

Demetrios Brinkmann

Chief Happiness Engineer @ MLops Community

I run the MLOps Community where we sit around and talk about the best ways to productionize "AI"

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SUMMARY

Agents in Production Series - Episode Two

// Abstract Demetrios, Paul, and Floris explore the latest in Voice AI agents. They discuss real-time voice interactions, OpenAI's real-time Voice API, and real-world deployment challenges.

Paul shares insights from iFood’s voice AI tests in Brazil, while Floris highlights technical hurdles like turn detection and language processing. The episode covers broader applications in healthcare and customer service, emphasizing continuous learning and open-source innovation in Voice AI.

Guest speakers: Paul van der Boor - VP AI at Prosus Group Floris Fok - AI Engineer at Prosus Group

Host: Demetrios Brinkmann - Founder of MLOps Community

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